After submitting an account to AccountShark, you can follow its progress using the status link or lookup code provided to you.
Your status page and dashboard will show the current state of your submission and let you know if we need anything else from you.
Checking your status
Open the status link you received after submitting your account, or enter your lookup code.
Check the current status shown on the page or in your dashboard.
Look for any action required from you.
Depending on the submission, we may ask for additional screenshots, corrections, verification, or account access information.
If we request sensitive information such as passwords, proof of ownership, or identity documents, submit it only through the secure upload or response method provided with the request.
What if AccountShark needs more information?
Follow the instructions shown with the request and provide everything requested in one response whenever possible.
When contacting support about a submission, include your status link or lookup code so we can locate it quickly.
Should I submit the account again if my review is taking a while?
No. Creating another submission for the same account will not make the review happen faster and can create unnecessary delays.
Continue using your original submission instead.
If your status link no longer works, contact AccountShark support and include your lookup code or status link.
Does an active submission mean my account has been approved?
No. A submission can remain active while it is still being reviewed or while additional information is required.
Your account is on the marketplace when the status shows Listed.